Website User Agreement

Effective Date: 2024

Welcome to the Yona Solutions website (the "Site"). By accessing or using the Site, you agree to comply with and be bound by this User Agreement (the "Agreement"). Please read this Agreement carefully before using the Site. If you do not agree with the terms, you must not use the Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. These terms apply to all visitors, users, and others who access or use the Site.

2. Use of the Site

  • You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Site.
  • You must not engage in any conduct that could harm, disrupt, or disable the Site, its services, or the servers and networks supporting it.
  • You agree not to use any automated systems, including bots or scripts, to access the Site without our express permission.

3. Intellectual Property

  • The content, design, graphics, and functionality of the Site are owned by Yona Solutions or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, reproduce, distribute, or create derivative works of the Site content without express written permission from Yona Solutions.

4. User Content

  • If you submit any content to the Site, including comments, feedback, or other material ("User Content"), you grant Yona Solutions a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, reproduce, and distribute such content for any purpose.
  • You represent that the User Content you submit does not violate any rights of third parties, including intellectual property rights, and does not contain unlawful or offensive material.

5. Privacy

Your use of the Site is subject to Yona Solutions' [Privacy Policy](link to privacy policy). Please review the Privacy Policy to understand how we collect, use, and share your personal information.

6. Links to Third-Party Websites

The Site may contain links to third-party websites that are not owned or controlled by Yona Solutions. We do not endorse or assume responsibility for the content or practices of any third-party sites. Accessing third-party websites is at your own risk.

7. Disclaimer of Warranties

The Site is provided on an "as-is" and "as-available" basis. Yona Solutions makes no warranties, express or implied, regarding the Site’s accuracy, reliability, availability, or fitness for a particular purpose. We do not guarantee that the Site will be error-free or uninterrupted.

8. Limitation of Liability

To the fullest extent permitted by law, Yona Solutions will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, including loss of data, profits, or business interruption.

9. Indemnification

You agree to indemnify, defend, and hold harmless Yona Solutions, its affiliates, and employees from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or any breach of this Agreement.

10. Changes to the Agreement

Yona Solutions reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Agreement.

11. Termination

Yona Solutions reserves the right to terminate your access to the Site, without notice or liability, for any reason, including if we believe you have violated this Agreement or applicable laws.

12. Governing Law

This Agreement is governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles. Any disputes arising from this Agreement will be resolved in the courts of [Insert Jurisdiction].

13. Contact Us

If you have any questions about this User Agreement, please contact us at:

Yona Solutions
Call Us: 312.767.8598

Email: info@yonasolutions.com

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Privacy Policy

Last updated:  06/23/2026

Introduction

This Privacy Policy explains how Yona Solutions LLC ("we", "us", or "our") collects, uses, shares, and protects personal information about you when you visit or interact with https://www.yonasolutions.com (our "website") or use our services.

We are committed to protecting your personal information and being transparent about how we process it. This policy describes the types of information we collect, how we use it, the circumstances in which it may be shared, and the rights you may have regarding your information.

If you have any questions about this Privacy Policy or our data practices, you can contact us using the details in the Contact Us section below.

Last updated: 06/23/2026

Information We Collect

We may collect the following categories of information about you.

Information you provide directly

This includes information you provide when you:

  • Identifiers (name, email, phone, IP address)

This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information collected automatically

When you visit our website, we automatically collect certain technical and usage information. This may include:

  • Location / geolocation
  • Device and browser information
  • Usage data / browsing activity
  • Cookies and tracking identifiers

This information helps us understand how our website is used and allows us to improve our services. Some of this information may be collected through cookies and similar technologies.

For more details, please see our Cookie Policy.

Special Category Data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining the service
  • Customer support
  • Analytics and product improvement
  • Marketing and advertising
  • Personalization
  • Legal compliance

Lawful Bases for Processing

Consent

We may process personal data where you have given clear consent for us to do so for a specific purpose, such as receiving marketing communications or the use of non-essential cookies.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Contract Performance

We may process personal data where it is necessary to perform a contract with you or to take steps at your request before entering into a contract. This may include processing information to create accounts, deliver services, or process transactions.

Legal Obligation

We may process personal data where necessary to comply with legal obligations that apply to us. For example, we may be required to retain certain financial records for tax, accounting, or regulatory purposes.

Legitimate Interests

We may process personal data where it is necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your rights and interests.

Our legitimate interests may include operating and improving our services, maintaining website security, preventing fraud, and analysing how our services are used.

You have the right to object to processing based on legitimate interests in certain circumstances. See our Privacy Rights for more information.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyse usage, and support certain functionality.

Some cookies are necessary for the website to function, while others may be used for analytics, performance monitoring, or advertising purposes.

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting obligations.

When determining retention periods, we consider factors such as the nature and sensitivity of the information, the purposes for which it was collected, and applicable legal requirements.

Where personal data is processed on the basis of consent, we retain the data until consent is withdrawn or the data is no longer required for the purpose for which it was collected.

In practice, this means we retain your data for 2 years.

When personal information is no longer required, we will securely delete or anonymise it.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.

While we take reasonable steps to protect your information, no system or transmission of data over the internet can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data.

For detailed information about your rights and how to exercise them, please see our Privacy Rights.

Do Not Sell or Share My Personal Information

Certain sharing of personal data with advertising or analytics partners may be considered a "sale" or "sharing" under some US privacy laws.

Residents of California may have the right to opt out of the sale or sharing of personal information or limit the use of sensitive personal information.

To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time.

The Last Updated date at the top of this policy shows when it was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Company Legal Name: Yona Solutions LLC

Registered Address: 1955 W Field Ct, Lake Forest, IL 60045, USA

Contact Email: info@yonasolutions.com

Company Phone Number: +1 312.767.8598

Data Controller

For the purposes of the EU GDPR and UK GDPR, Yona Solutions LLC is the data controller responsible for your personal data.

If you are located in the UK or the EEA and believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.

In the UK, the supervisory authority is the Information Commissioner's Office (ICO) at ico.org.uk.

If you are in the EEA, you may contact the data protection authority in your country of residence, place of work, or where the alleged infringement occurred.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The "Last updated" date at the top shows when it was last revised.

Privacy Rights

Last updated:  06/23/2026

Introduction

Depending on where you are located, you may have certain rights regarding your personal information. This page explains what those rights are, who they apply to, and how to exercise them.

To submit a request, please see the How to Exercise Your Rights section below.

Your Rights Under EU GDPR and UK GDPR

If you are located in the European Union, European Economic Area, or United Kingdom, the following rights apply to your personal data under the EU General Data Protection Regulation (EU GDPR) and/or UK GDPR.

Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how we use it. This is commonly referred to as a Subject Access Request (SAR).

Right to Rectification

You have the right to request that we correct personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected, where you withdraw consent and no other lawful basis applies, or where the data has been unlawfully processed.

This right is not absolute. We may be required to retain certain data to comply with a legal obligation or to establish, exercise, or defend legal claims.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while we verify the accuracy of data you have contested, or where you have objected to processing based on legitimate interests and we are considering that objection.

Where processing is restricted, we may continue to store your data but will not process it further without your consent, except in limited circumstances permitted by law.

Right to Data Portability

Where we process your personal data on the basis of consent or contract, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit that data to another controller where technically feasible.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as our lawful basis. We will stop processing unless we can demonstrate compelling legitimate grounds that override your rights, or where processing is necessary for the establishment, exercise, or defence of legal claims.

You also have the right to object at any time to the processing of your personal data for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose without delay.

Right to Withdraw Consent

Where we process your personal data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Your Rights Under the CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you the following rights.

Right to Know

You have the right to request information about the personal information we have collected about you over the past 12 months, including:

  • the categories and specific pieces of personal information collected
  • the categories of sources from which it was collected
  • the business or commercial purpose for collecting, selling, or sharing it
  • the categories of third parties with whom it is shared

Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. We may deny a deletion request where retaining the information is necessary to complete a transaction, comply with a legal obligation, or for other purposes permitted under the CCPA/CPRA.

Right to Correct

You have the right to request that we correct inaccurate personal information we hold about you.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised a right under the CCPA/CPRA.

Your Rights Under US State Privacy Laws

If you are a resident of a US state with applicable privacy legislation — including but not limited to Virginia, Colorado, Connecticut, Texas, and Oregon — you may have the following rights regarding your personal information.

Right to Access

You have the right to confirm whether we process personal information about you and to request a copy of that information.

Right to Correct

You have the right to request that we correct inaccurate personal information we hold about you.

Right to Delete

You have the right to request that we delete personal information we have collected from or about you, subject to certain exceptions.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your privacy rights under applicable state law.

Right to Appeal

If we decline to act on your rights request, you may appeal our decision by contacting us at inof@yonasolutions.com with the subject line "Privacy Rights Appeal". We will respond to your appeal within the timeframe required by applicable law.

How to Exercise Your Rights

To submit a privacy rights request, please contact us at:

Email: inof@yonasolutions.com

Please include your name, the country or state you are located in, and a clear description of the right you wish to exercise.

To protect your personal information, we may ask you to verify your identity before processing your request. We will not use information provided for identity verification for any other purpose.

We aim to respond to all valid requests within 30 days. In some cases, where requests are complex or numerous, we may extend this period as permitted by applicable law. If we extend the timeframe, we will notify you.

We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

Changes to This Page

We may update this page from time to time to reflect changes in applicable law or our data practices.

Last updated:  06/23/2026

Cookie Policy

Last updated:  06/23/2026
Effective date:  2026-06-23

Introduction

This Cookie Policy explains how Yona Solutions LLC ("we", "us", or "our") uses cookies and similar tracking technologies on https://www.yonasolutions.com. It covers what cookies are, why we use them, the legal basis for doing so, and your rights and choices.

This policy applies to all users of the Site globally. Users in the EU, EEA, UK, California, and certain other US states may have additional rights, which are described in the relevant sections below.

A full technical inventory of cookies and trackers detected on this site is maintained separately in our Cookie Declaration.

This policy should be read alongside our Privacy Policy.

What are cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. They allow websites to recognised your device and remember information about your preferences or past actions. Similar technologies we may use include:

  • Web beacons — transparent image files used to track user behaviours
  • Pixels — code embedded in pages or emails to measure activity
  • Local storage / session storage — browser-based storage for session or preference data
  • Fingerprinting technologies — analysis of device or browser characteristics used to identify users across sessions
  • SDKs — software development kits used within applications for tracking purposes

For simplicity, all of these are referred to collectively as "cookies" throughout this policy.

Categories of cookies we use

We use four categories of cookies, as described below.

The full list of specific cookies within each category is available in our Cookie Declaration.

Necessary cookies

These cookies are strictly required for the website to operate. They support core functions including security, session management, load balancing, and storing your consent preferences. They cannot be disabled and do not require prior consent in most jurisdictions, as they are essential to the service you have requested.

Analytics cookies

These cookies help us understand how visitors interact with the site. They collect aggregated data such as pages visited, session duration, traffic sources, and device types. This information is used solely to improve site performance and usability.

Marketing cookies

These cookies track your browsing activity to build a profile and serve relevant advertising. They may be set by us or by third-party advertising partners. Disabling them will not stop advertising but ads shown will be less targeted.

Personalisation cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language, region, or interface settings. Disabling them may affect your experience but will not prevent you from using the site.

Special Category Data

We do not intentionally collect special category data — such as information about health, biometric identifiers, racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit this type of information through our website or services.

Personal data processed through cookies

Depending on the technology used, cookies and similar technologies may process personal data including:

  • IP addresses and approximate geographic location derived from IP
  • Device identifiers and hardware characteristics
  • Browser type, version, and configuration
  • Browsing activity, interactions, and pages visited
  • Unique tracking identifiers assigned to your device or session

This data may be processed by us or by third-party service providers integrated into the site. The nature and extent of data processed depends on which cookie categories you consent to. Third-party providers process data in accordance with their own privacy policies, which are linked in our Cookie Declaration.

Legal basis for cookie use

Under the EU GDPR, UK GDPR, and the ePrivacy Directive, we must have a valid legal basis for placing cookies on your device. The legal bases we rely on are:

  • Legitimate interests (Article 6(1)(f)) — for necessary cookies that are strictly required for the operation and security of the website, and for certain analytics cookies where our interest in improving the service is proportionate and not overridden by your rights and freedoms. Where we rely on legitimate interests, we have conducted a Legitimate Interests Assessment (LIA). You may request a copy by contacting us at info@yonasolutions.com
  • Consent (Article 6(1)(a)) — for all non-essential cookies, including functional, analytics where not covered by legitimate interests, and all marketing cookies. Consent is obtained via our cookie consent banner before any non-essential cookies are placed on your device.

You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How we obtain and manage consent

When you first visit our website, a cookie consent banner will be displayed. Non-essential cookies will not be activated until you provide consent. You may accept all, reject all, or customize your preferences by category. Pre-ticked boxes and implied consent are not used — your consent is always explicit and freely given.

You can update or withdraw your consent at any time via our cookie preference centre: Open Preferences Centre

Consent records — including what was consented to, when, the method used, and the policy version in effect — are logged and retained for 1 year to enable us to demonstrate compliance with our consent obligations.

Your consent preferences are stored for 12 months, after which you may be asked to renew them.

Global Privacy Control and Do Not Track

Do Not Track (DNT)

Some browsers transmit a Do Not Track signal. There is currently no universally accepted standard for responding to DNT signals. Our site does not respond to Do Not Track signals because there is currently no common industry or legal standard for those signals.

How to manage cookies via your browser

You can also manage cookies directly through your browser:

Restricting cookies may affect the functionality of this and other websites.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our data practices. The "Last updated" date will be revised accordingly. Where changes are material, we will notify you via a prominent notice on the site or through the consent banner.

Contact information

Company: Yona Solutions LLC

Privacy contact: info@yonasolutions.com

Email: info@yonasolutions.com

Address: 1955 W Field Ct, Lake Forest, IL 60045, USA